The Carlisle Group has been retained to search for a General Manager in Cleveland, OH. Our client is America’s Most Admired Home Remodeling Brand®, operating in 40+ markets across 24 states. The company was founded in 2006, employs 3,000+ employees, and is generating $1B+ in sales. They are the leading experts in residential bathroom remodeling, window, and door replacement, specializing in a fast, easy, and convenient home remodeling experience.

Organizational Position

As a General Manger (GM), you will report to the Vice President (VP) of Division Operations that oversees all branch roles at the assigned location within a division. This position will collaborate with multiple departments across the organization.

Job Summary

The General Manager will be responsible for the achievement of all monthly, quarterly, and yearly targets, metrics, and financials at the assigned branch including sales, installation, and support.

Essential Functions and Key Role Accountabilities

Strategic Leadership:

• Develop and implement the branch’s strategic business plan, ensuring alignment with division and corporate objectives.
• Analyze market trends, competitive landscape, and customer needs to identify growth and improvement opportunities.
• Collaborate with peers and corporate leadership to ensure effective communication and alignment on strategies.
• Develop internal training and development cycles to ensure the targeted headcount is achieved.
• Develop induction and retention plans to ensure the branch has the necessary sales and install capacity to reach targets.
• Monitor branch backlog to ensure necessary conversion rates are met week.

Financial Management:

• Oversee the branch’s P&L, ensuring revenue and profitability targets are met or exceeded.
• Monitor key financial metrics, including gross margins, operating expenses, and net profitability, identifying areas for improvement.

Sales and Market Growth:

• Drive sales performance by setting ambitious yet achievable revenue targets during the quarterly alignment process.
• Oversee branch-level sales systems ensuring alignment with division-wide goals.
• Develop, monitor, and support a sales team to achieve net sales targets.
• Identify and implement new product launch opportunities to increase market share.
• Engage in community advocacy and outreach, supported by the Director of Public Relations and Community Outreach.

Operational Excellence:

• Standardize and optimize branch operations, including inventory management, resource allocation, fleet, facility management, and process efficiency.
• Track KPIs to improve operational performance, quality control, and customer service.
• Foster a culture of continuous improvement by implementing best practices and Lean principles.
• Build, manage, and support an installation team that completes one-day installations with minimal service needs.

Customer Experience:

• Champion a customer-centric approach in all branch operations to enhance customer experience.
• Monitor and respond to customer feedback, implementing strategies to address concerns and exceed expectations.
• Drive initiatives to improve overall service quality.
• Monitor the customer experience to ensure the team is providing a 5-star experience in all customer interactions and develop necessary ACT cycles to correct identified deficiencies.

Compliance and Safety:

• Ensure compliance with company policies, industry standards, and local, state, and federal regulations.
• Oversee the implementation and adherence to safety protocols.

Collaboration and Communication:

• Serve as the primary liaison between branch operations and division leadership, ensuring effective communication and alignment.
• Partner with marketing, finance, and HR teams to support branch initiatives and resolve challenges.
• Provide regular feedback on product line performance, supply chain challenges, and improvement opportunities.

Team Development and Leadership:

• Develop and execute a robust succession plan in alignment with company leadership principles.
• Embody company core values and guiding principles, fostering the same mindset within your teams.
• Conduct weekly Battle Rhythm Events (BREs) with accountable managers to dive deep into each area of the branch, get an update on performance, & develop the necessary ACT cycles to ensure the assigned metrics will be achieved.
• Conduct daily touchpoints with the Operations Administrator, Warehouse Manager, Master Plumber, and Service Tech(s).
• Monitor the weekly huddles and meetings led by subordinate managers to ensure the intent of the meetings are met to develop the necessary results.

Special Projects:

• Complete special projects as assigned by the DVP or DDO, ensuring timely and high-quality execution.

Metrics & KPIs

• Own the metrics assigned to the branch to achieve the targeted profitability assigned; monitor and develop ACT cycles to improve the following critical metrics:
• Overall Profitability (Net Income).
• Net Sale per Lead Issued (NSLI).
• Net Sales Volume.
• Installed Revenue.
• Installation First Pass Yield (FPY).
• Revenue Per Installer Per Day (RID).
• Accounts Receivables (AR).
• Customer Goodwill.
• 5 – Star Reviews.
• Roster Management.
• CS Cases Opened/Cases Closed.
• Backlog Conversation Rate by product line.
• Cost of Goods sold (materials, consumables, etc.)
• Other critical KPIs as assigned by your VP of Division Operations
  • Monitor all compliance metrics and ensure they meet the assigned standards (Safety, DOT, Permitting, and Human Resources).

Leadership Accountabilities:

• Assign tasks, projects, or special assignments clearly so employees know what is required of them, how much, by when, and what resources are available for them to use to achieve the task.
• Appraise how effectively subordinate employees use their judgment and discretion in carrying out tasks and solving problems; discusses appraisals with them as an ongoing working dialogue focusing on their future growth and development.
• Coach subordinates to increase their effectiveness in their role and to meet their expectations; mentor subordinates-once-removed in career progression.
• Decide subordinate pay and merit increases within established organization compensation guidelines; communicate pay revisions with them.
• Select new employees from a list of job candidates selected by the recruiting department based on yours and your manager’s prescribed criteria.
• Make de-selection decisions if employees cannot perform the work required and inform the immediate manager once the process begins.
• Make dismissal decisions if employees are found guilty of a serious infraction of the company’s rules and regulations, in accordance with HR guidelines.
• Continuously improve the systems and processes used to deliver outputs within your assigned area of operation.
• Interact with other company leaders to learn how to support and improve the customer journey.

What Success Looks Like

A successful General Manager must take ownership of every detail in the performance of the assigned branch. Every metric and employee at the branch are the responsibility of the General Manger, to include sales, installation, and support. It is critical that the General Manager act aggressively toward solving any issues within the branch as they arise. The General Manger will need to work tirelessly to achieve the necessary results expected of the assigned Division Director of Operations and VP of Division Operations. The role must also ensure they are working to continually get better as an individual and a branch within the division. The General Manager will need to be an exceptional teammate and work closely with Human Resources, Recruiting, Training, and Leadership Development teams to ensure the resources needed are provided to help the assigned branch reach its maximum potential. The General Manager must be committed to the corporate strategy given by the Division Director of Operations and VP of Division Operations and ensure everyone within the branch has the proper context needed to execute and make it happen.

Minimum Role Requirements

• Bachelor’s degree strongly preferred; equivalent experience required.
• 10+ years of experience in a B2C, customer-facing environment.
• 8+ years in a supervisory role with 5+ years of experience managing other managers.
• 5+ years of P&L management experience.
• Relentless focus on customer service.
• Proficient in data-driven decision-making with the ability to interpret analytics to overcome obstacles.
• Expertise in CRM systems and customer service platforms.
• Ability to organize and analyze data to drive results through metrics and KPIs.
• Must have a valid smart phone or smart device to log in to company required systems using two-factor authentication.

Work Environment and Mental or Physical Requirements

• The standard workweek for this position is Monday – Friday, in the office, field, of the customer’s home.
• Ability to lift and carry heavy equipment and materials, up to 75 lbs. frequently, and sometimes more than 75 lbs.
• Must be able to wear all company required Personal Protective Equipment pursuant to company procedures.
• Must be able to drive personal vehicle to and from job/appointment sites.
• Ability to maintain driver’s license and be insured under company policy.
• Ability to work outside in various weather conditions, including rain, snow, and very high or low temperatures.
• Ability to work in customer homes at various locations in a 90-mile radius from the business address.

REASONABLE ACCOMMODATION FOR DISABILITY

Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to inform the Talent Acquisition or Human Resources Department to begin the interactive exchange process.

The Carlisle Group has been retained to search for a General Manager. Our client is America’s Most Admired Home Remodeling Brand®, operating in 40+ markets across 24 states. The company was founded in 2006, employs 3,000+ employees, and is generating $1B+ in sales. They are the leading experts in residential bathroom remodeling, window, and door replacement, specializing in a fast, easy, and convenient home remodeling experience.

Organizational Position

As a General Manger (GM), you will report to the Vice President (VP) of Division Operations that oversees all branch roles at the assigned location within a division. This position will collaborate with multiple departments across the organization.

Job Summary

The General Manager will be responsible for the achievement of all monthly, quarterly, and yearly targets, metrics, and financials at the assigned branch including sales, installation, and support.

Essential Functions and Key Role Accountabilities

Strategic Leadership:

• Develop and implement the branch’s strategic business plan, ensuring alignment with division and corporate objectives.
• Analyze market trends, competitive landscape, and customer needs to identify growth and improvement opportunities.
• Collaborate with peers and corporate leadership to ensure effective communication and alignment on strategies.
• Develop internal training and development cycles to ensure the targeted headcount is achieved.
• Develop induction and retention plans to ensure the branch has the necessary sales and install capacity to reach targets.
• Monitor branch backlog to ensure necessary conversion rates are met week.

Financial Management:

• Oversee the branch’s P&L, ensuring revenue and profitability targets are met or exceeded.
• Monitor key financial metrics, including gross margins, operating expenses, and net profitability, identifying areas for improvement.

Sales and Market Growth:

• Drive sales performance by setting ambitious yet achievable revenue targets during the quarterly alignment process.
• Oversee branch-level sales systems ensuring alignment with division-wide goals.
• Develop, monitor, and support a sales team to achieve net sales targets.
• Identify and implement new product launch opportunities to increase market share.
• Engage in community advocacy and outreach, supported by the Director of Public Relations and Community Outreach.

Operational Excellence:

• Standardize and optimize branch operations, including inventory management, resource allocation, fleet, facility management, and process efficiency.
• Track KPIs to improve operational performance, quality control, and customer service.
• Foster a culture of continuous improvement by implementing best practices and Lean principles.
• Build, manage, and support an installation team that completes one-day installations with minimal service needs.

Customer Experience:

• Champion a customer-centric approach in all branch operations to enhance customer experience.
• Monitor and respond to customer feedback, implementing strategies to address concerns and exceed expectations.
• Drive initiatives to improve overall service quality.
• Monitor the customer experience to ensure the team is providing a 5-star experience in all customer interactions and develop necessary ACT cycles to correct identified deficiencies.

Compliance and Safety:

• Ensure compliance with company policies, industry standards, and local, state, and federal regulations.
• Oversee the implementation and adherence to safety protocols.

Collaboration and Communication:

• Serve as the primary liaison between branch operations and division leadership, ensuring effective communication and alignment.
• Partner with marketing, finance, and HR teams to support branch initiatives and resolve challenges.
• Provide regular feedback on product line performance, supply chain challenges, and improvement opportunities.

Team Development and Leadership:

• Develop and execute a robust succession plan in alignment with company leadership principles.
• Embody company core values and guiding principles, fostering the same mindset within your teams.
• Conduct weekly Battle Rhythm Events (BREs) with accountable managers to dive deep into each area of the branch, get an update on performance, & develop the necessary ACT cycles to ensure the assigned metrics will be achieved.
• Conduct daily touchpoints with the Operations Administrator, Warehouse Manager, Master Plumber, and Service Tech(s).
• Monitor the weekly huddles and meetings led by subordinate managers to ensure the intent of the meetings are met to develop the necessary results.

Special Projects:

• Complete special projects as assigned by the DVP or DDO, ensuring timely and high-quality execution.

Metrics & KPIs

• Own the metrics assigned to the branch to achieve the targeted profitability assigned; monitor and develop ACT cycles to improve the following critical metrics:
• Overall Profitability (Net Income).
• Net Sale per Lead Issued (NSLI).
• Net Sales Volume.
• Installed Revenue.
• Installation First Pass Yield (FPY).
• Revenue Per Installer Per Day (RID).
• Accounts Receivables (AR).
• Customer Goodwill.
• 5 – Star Reviews.
• Roster Management.
• CS Cases Opened/Cases Closed.
• Backlog Conversation Rate by product line.
• Cost of Goods sold (materials, consumables, etc.)
• Other critical KPIs as assigned by your VP of Division Operations
  • Monitor all compliance metrics and ensure they meet the assigned standards (Safety, DOT, Permitting, and Human Resources).

Leadership Accountabilities:

• Assign tasks, projects, or special assignments clearly so employees know what is required of them, how much, by when, and what resources are available for them to use to achieve the task.
• Appraise how effectively subordinate employees use their judgment and discretion in carrying out tasks and solving problems; discusses appraisals with them as an ongoing working dialogue focusing on their future growth and development.
• Coach subordinates to increase their effectiveness in their role and to meet their expectations; mentor subordinates-once-removed in career progression.
• Decide subordinate pay and merit increases within established organization compensation guidelines; communicate pay revisions with them.
• Select new employees from a list of job candidates selected by the recruiting department based on yours and your manager’s prescribed criteria.
• Make de-selection decisions if employees cannot perform the work required and inform the immediate manager once the process begins.
• Make dismissal decisions if employees are found guilty of a serious infraction of the company’s rules and regulations, in accordance with HR guidelines.
• Continuously improve the systems and processes used to deliver outputs within your assigned area of operation.
• Interact with other company leaders to learn how to support and improve the customer journey.

What Success Looks Like

A successful General Manager must take ownership of every detail in the performance of the assigned branch. Every metric and employee at the branch are the responsibility of the General Manger, to include sales, installation, and support. It is critical that the General Manager act aggressively toward solving any issues within the branch as they arise. The General Manger will need to work tirelessly to achieve the necessary results expected of the assigned Division Director of Operations and VP of Division Operations. The role must also ensure they are working to continually get better as an individual and a branch within the division. The General Manager will need to be an exceptional teammate and work closely with Human Resources, Recruiting, Training, and Leadership Development teams to ensure the resources needed are provided to help the assigned branch reach its maximum potential. The General Manager must be committed to the corporate strategy given by the Division Director of Operations and VP of Division Operations and ensure everyone within the branch has the proper context needed to execute and make it happen.

Minimum Role Requirements

• Bachelor’s degree strongly preferred; equivalent experience required.
• 10+ years of experience in a B2C, customer-facing environment.
• 8+ years in a supervisory role with 5+ years of experience managing other managers.
• 5+ years of P&L management experience.
• Relentless focus on customer service.
• Proficient in data-driven decision-making with the ability to interpret analytics to overcome obstacles.
• Expertise in CRM systems and customer service platforms.
• Ability to organize and analyze data to drive results through metrics and KPIs.
• Must have a valid smart phone or smart device to log in to company required systems using two-factor authentication.

Work Environment and Mental or Physical Requirements

• The standard workweek for this position is Monday – Friday, in the office, field, of the customer’s home.
• Ability to lift and carry heavy equipment and materials, up to 75 lbs. frequently, and sometimes more than 75 lbs.
• Must be able to wear all company required Personal Protective Equipment pursuant to company procedures.
• Must be able to drive personal vehicle to and from job/appointment sites.
• Ability to maintain driver’s license and be insured under company policy.
• Ability to work outside in various weather conditions, including rain, snow, and very high or low temperatures.
• Ability to work in customer homes at various locations in a 90-mile radius from the business address.

REASONABLE ACCOMMODATION FOR DISABILITY

Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to inform the Talent Acquisition or Human Resources Department to begin the interactive exchange process.

Underwriter/Broker

Great growing MGA/GA/Wholesale Agent with a lot of opportunities is looking for a talented Underwriter who is eager to grow professionally and achieve new levels.

Our client has a national footprint, many additional auto markets to place business and a spirit of growth for company, as well as, a desire to see their underwriters to succeed, this company has all the ingredients to meet their growth goals and yours too.

SUMMARY

This position is for an individual who has demonstrated a thorough understanding of the knowledge behind Property and Casualty underwriting and has broad knowledge of the insurance industry. This individual supports collaborative business relationships, elicits client understanding and insight to advise and make recommendations. The individual exercises discretion and independent judgment and understands that the main objective is to meet revenue goals and maintain profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reviews new and renewal business submissions for presentation to Company Underwriters and or entry in to Company underwriting portals.
• Reviews new and renewal business submissions and prepares quoting within their authority.
• Discusses quotes with producers.
• Supervises file maintenance.
• Prepares quotations and binders.
• Approves coverage forms for policy issuance.
• Approves notices of cancellation.
• Maintains suspense system for documentation follow-up, renewal solicitation, etc.
• Must have general knowledge of insurance accounting system. Experience with AIM preferred.
• Handles routine complaints or inquires.
• Makes the underwriter/broker or department manager aware of all problems, complaints, and deadlines.
• Reports to and follows general advice as provided by underwriter/broker or department manager.
• Other duties may be assigned

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree (B.A.) from four-year college or university; or a minimum of four years related experience and/or training; or equivalent combination of education and experience.
• P&C license required
• Must have a thorough knowledge of the insurance contracts and coverage being underwritten in the department.

** Hybrid Opportunity **

One of the premier small commercial carriers in the northeast has retained The Carlisle Group seeking to hire a talented Vice President of Underwriting. The role, reporting to the CEO, will own the full P&L for an underwriting organization experiencing strong growth throughout their footprint. The client is seeking a talented commercial lines executive with strong emotional intelligence, a demonstrated track record of driving profitable growth, and someone with a deep passion for training & developing others.

VICE PRESIDENT – UNDERWRITING

The VP of Underwriting reports directly to the CEO and is a visible leader who owns development of the underwriting department’s policies, practices, and programs for all lines of business. The position is responsible for planning, developing, and implementing oversight of risk standards and underwriting policy. The VP of Underwriting is responsible for development and monitoring of plans for ensuring profitability and spread of risk. The role is also responsible for working in concert with other departmental leaders to support corporate initiatives and promote effective and efficient collaboration of operations. The selected individual will develop, inspire and mentor the existing underwriting organization in order to develop an environment of transparent communication, and a culture of commitment to success, continuous improvement, and enthusiasm as measured through employee engagement and operating results.

The VP of Underwriting must think ahead and plan over a 2–3-year time span; organize and manage multiple priorities; communicate effectively with all levels of the organization; attract, coach and develop talent. Must possess problem analysis and problem resolution skills at both a strategic and functional level; strong customer orientation; and interpersonal and communication skills including presentation skills. Regularly and consistently demonstrates commitment to company values and guiding principles. Proficient with Microsoft Word, Excel, Outlook; company business systems and various analytical tools to evaluate data. Ability to work outside normal work schedule to fulfill responsibilities.

ESSENTIAL FUNCTIONS:

• Lead, develop, and ensure implementation of policies, practices, procedures, standards, and guidelines to achieve growth and profitable results and acceptable loss ratios for all lines of business.
• Consult and advise underwriting staff leaders on complex risks and make underwriting decisions on risks exceeding their authority.
• Create long-term company performance targets and metrics
• Help identify risks with current strategies or markets
• Identify new and existing business opportunities that will drive growth and/or profitability
• Facilitate idea generation/innovation process
• Manage overall process and schedule of Annual Planning
• Translate corporate targets into annual targets and goals for underwriting unit
• Actively participate in the corporate management team.
• Establish internal underwriting department objectives.
• Build and coach underwriting department leadership team.
• Provide oversight for selection, development, training, promotion, and discipline of the underwriting staff.
• Supervise underwriting leadership. Monitor performance and provide guidance, feedback, formal performance assessments, and salary recommendations.
• Develop, monitor, and assess underwriting productivity and service standards.
• Develop and oversee strategic plans and projects assigned to or involving underwriting.
• Participate in product and pricing reviews.
• Represent company underwriting at all legal and regulatory meetings as required
• Cooperate with other departments to manage agency force relationships.
• Plan, coordinate, and/or conduct underwriting training sessions for the agency force and other departments within the organization.
• Occasional travel to agents’ offices and various outings to promote the organization’s missions and initiatives.
• Attend industry events designed to maintain professional expertise and market awareness and establish network of contacts.
• Prepare and/or present underwriting department reports for the board of directors.
• Other tasks as requested by executive management.

ADDITIONAL RESPONSIBILITIES:

• Develop and monitor the department’s budget, administer salaries and other departmental administrative tasks.
• Actively participate in continuing education.
• Embrace and promote the corporate mission.
• Maintain regular and punctual attendance.

Common Competencies:

Analytical Skills
Collects, sorts and analyzes complex or diverse information; Analyzes or simplifies workflows and procedures to eliminate redundant or unnecessary costs; Identifies data relationships and dependencies

Business Acumen
Understands business implications of decisions; Actions contribute to profitable growth; Demonstrates knowledge of market and competition.

Focus on Results
Pursues commitments and deadlines until completion; Takes responsibility for outcomes; Takes independent actions and calculated risks; Recognizes and acts on opportunities.

Leadership
Links vision, values and goals to strategic initiatives; Builds and maintains trust with others; Fosters an environment that results in a highly engaged workforce; Inspires and motivates others to achieve goals; Offers praise and recognition; Aligns the right work with the right people; Responds positively to and champions change; Promotes continual learning and development; Recruits, coaches and develops high performing team; Leads effective and productive monthly team meetings; Drives expense control and efficiency.

Managing Performance
Sets clear, meaningful, challenging and attainable goals; Holds individuals accountable to meet goals and objectives; Provides ongoing, timely and constructive feedback; Links rewards to performance metrics; differentiates between high and low performance; Deals promptly with performance deficiencies by developing solutions and monitoring progress; Creates training and development plans to address skill and talent gaps.

Strategic Thinking
Develops strategies to achieve organizational goals; Understands organization’s strengths and weaknesses; Analyzes market and competition to identify external threats and opportunities; Adapts strategy to changing conditions.

Leadership Competencies and Personal Characteristics

The ideal candidate will demonstrate the following leadership competencies and personal characteristics:

• Strategic thinking, with the ability to consider a broad range of external and internal factors when solving problems and making decisions.
• Strong business and financial analytical leadership skills, with the ability to grasp complexities and relationships among business and financial issues.
• Strong team player who works well in a collaborative environment and seeks input from others.
• An open mindset. Someone who actively seeks input in a team environment.
• Ability to coach and develop management teams and drive execution of initiatives.
• Innovative. A person who will inspire new thinking, generate ideas and discussion, and foster an environment willing to change and adapt.
• Think as a business owner and demonstrate an entrepreneurial mindset, recommending ideas for opportunities to grow the business, and consider proactively how new ideas could benefit the organization.
• Strong decision-making skills, including the ability to deal effectively with ambiguity and to make decisions under conditions of uncertainty and with less than perfect information.
• Strong performance orientation and focus on results.
• Ability to effectively manage numerous key initiatives simultaneously.
• Highly developed oral and written communications skills, possessing the ability to influence and persuade others and represent the company with internal and external audiences.
• Highest degree of integrity and ethics.
• Consistently delivers on commitments. Sets clear and high expectations and holds self and others accountable for decisions and results achieved.
• Given the risk associated with Property & Casualty insurance, this executive must be very disciplined in problem solving, management and process leadership.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent oral and written communications.
• Excellent interpersonal skills.
• Thorough understanding of risk selection, policy forms, and endorsements for all lines of business. Must have an in-depth knowledge of policy content and coverage intent. Must be proficient in the fundamentals of all lines of business, including an understanding of regulations, rating, rules, manual, company guidelines and procedures, and state laws.
• Knowledge of or willingness to learn AAIS forms.
• Working knowledge of policy systems, on-line systems, and testing protocols.
• Excellent organizational skills. Ability to prioritize, organize, and handle multiple tasks in an efficient manner with on-time delivery.
• Ability to lead projects to achieve designated objectives.
• Ability to work independently and carry out assignments to completion with minimal oversight.
• Proficiency in use of computers including productivity software and electronic communication systems.
• Ability to travel with occasional overnight stays.
• Maintain work performance at satisfactory or standard level.
• Ability to comply with department and company policies and procedures.

• Lead people and get results through others

EDUCATIONAL/EXPERIENCE REQUIREMENTS:

• Bachelor’s degree (B.S./B.A.) from an accredited four-year college or university
• Industry education (CPCU highly desired)
• Ten years commercial underwriting experience
• Demonstrated experience in leadership

“This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.”

Summary: Our client is a leading innovation and development partner in the food and beverage industry, specializing in formulation and flavor creation. They are seeking a Senior Regulatory Affairs Specialist to join their growing team! In this role, you’ll partner with internal teams and external customers to ensure all domestic and global flavor regulatory and compliance requirements are met in alignment with legal and corporate standards. This position offers the flexibility to work remotely within the United States, with approximately 15% travel required.

Key Responsibilities:

• Ensure domestic and international flavor and finished goods compliance through data analysis.

• Review and approve product labels, panels, and ingredient declarations for accuracy and regulatory adherence.

• Conduct risk assessments for new ingredients or product changes.

• Verify supplier data and maintain accurate internal formulation records.

• Monitor regulatory changes and interpret standards for certifications like GMO, Kosher, Halal, allergens, Prop 65, and organic.

• Collaborate cross-functionally to address regulatory challenges and support commercial opportunities.

• Develop and maintain SOPs, assist R&D and external customers, and support marketing claims and regulatory audits.

Qualifications:

• Bachelor’s degree in chemistry, biology, food science, nutrition, or related field.

• 5+ year’s experience in food and flavor product safety and regulatory affairs.

• Strong knowledge of 21CFR101, 7CFR205/206, and domestic/international flavor regulations.

• Detail-oriented with proven ability to verify and assess information accurately.

• Excellent verbal and written communication; able to collaborate in fast-paced environments.

• Home office set-up with estimated 15% travel.

Salary Range: $80,000 – $115,000 based on experience & compressive benefits *This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.

We have been retained by a global leader in natural color solutions for the food, beverage, and pet food industries. Our client harnesses the power of nature’s true colors and passionately believes that natural is best! We’re seeking a Senior Account Manager to join their growing team! This is a remote-based role focused on managing accounts in Texas and the surrounding area. This is a remote based sales role in Texas.

In this role, you’ll be responsible for driving profitable sales growth by nurturing existing customer relationships and identifying new business opportunities. You’ll also collaborate cross-functionally with internal teams—including customer service, technical, marketing, operations, and product management—to support innovation and deliver on customer expectations.

Essential Job Functions:

• Meet or exceed annual sales targets
• Retain existing customers and acquire new business
• Negotiate contracts and manage legal documents with detailed product and market knowledge
• Develop and implement account strategies based on customer needs
• Generate and follow up on sales leads to convert prospects into customers
• Create and execute key account plans for growth opportunities
• Maintain multi-level relationships with key customers, providing updates on pricing, products, and trends
• Conduct monthly forecasting and provide customer portfolio overviews
• Support new product development from ideation to sales and delivery
• Provide timely reports and information to management

Requirements:

• A Bachelor’s degree in a relevant field and a minimum of 7+ years of ingredient or flavor sales experience
• Relationships with food & beverage manufacturers
• Possess good negotiation and follow-up skills
• Strong analytical and technical problem-solving skills
• Ability to develop, plan, and implement short- and long-range goals
• Must have technical skills to know the right questions to ask of customers and connect our products to customer needs
• Must be a self-starter with drive and initiative and work with little supervision
• A passion for the food industry
• Possess a working knowledge in Microsoft Office and Salesforce
• Ability and desire to travel up to 60% of working time.

Commercial Property & Casualty Underwriter

When you work for our client, you join a firm you can be proud of. Their ability to attract and retain some of the finest people in the Wholesale Industry speaks well of them and how they value their associates. Our client is currently seeking a talented Commercial Property & Casualty Underwriter to Work From Home in Mississippi.

Responsibilities

• Initiate, coordinate and quote new and renewal business with little or no supervision.
• Determine coverage needs, prepare submissions for markets and secure quotes.
• Negotiate terms and coverage available with accessible markets
• Analyze, process and provide rating for premium and non-premium endorsements, including audits, cancellations & reinstatements
• Monitor accounts to ensure compliance with the company’s policies and procedures.
• Possess and maintain an in-depth knowledge of underwriting guidelines, carrier appetite and state specific insurance laws/regulations.
• Communicate with agents on underwriting issues including cancellations, declinations, exposure concerns, and inspection results.
• Manage, mentor and assist Underwriters and Brokers to set and achieve goals, solve problems, and promote a healthy work environment so all can achieve their highest level.

Education and Experience Requirements

• Broad knowledge of concepts and procedures related to commercial property and casualty insurance which is typically acquired through a bachelor’s degree in a related field or at least 2 years of wholesale or E&S related experience
• Must be able to understand and analyze necessary components of insurance policies
• Possess or obtain Property & Casualty Insurance license within 120 days of employment
• Proficient computer knowledge including all aspects of Microsoft Office
• Maintain and cultivate relationships with agents and insurance carriers
• Familiarity with multi-faceted systems including company rating websites, AIM & ImageRight
• Ability to effectively and independently manage complex workload while exhibiting very sound judgment
• Highly organized, able to multi-task, detail-oriented and possesses a sense of urgency
• Ability to work in a team environment is essential
• Maintain strong knowledge of the E&S market within the wholesale distribution channel.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics.
• Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming.
• Oral Communication – Listens and gets clarification; Responds well to questions.
• Written Communication – Presents numerical data effectively; Able to read and interpret written information.
• Teamwork – Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.
• Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition.
• Cost Consciousness – Contributes to profits and revenue.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or general education degree (GED) required. College degree preferred or five years of related experience and/or training or equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents such as business reports, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and business correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to make independent decisions.

Computer Skills: To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.

Certificates, Licenses, Registrations: Insurance license preferred, but not required.

Other Qualifications

• Ability to solve problems and deal with a variety of tasks in a fast-paced environment.
• Ability to develop productive relationships with peers and management and to demonstrate teamwork.
• Willingness and ability to travel to meet with customers and insurance carriers.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

** HYBRID / REMOTE OPPORTUNITY **

Prestigious regional public accounting firm has retained The Carlisle Group seeking to hire a talented Director of Assurance. This role, having a clear path to Partner, will lead their insurance industry niche. Reporting directly to the organization’s partners, this highly visible opportunity will have significant impact over driving growth in this firm’s growing insurance niche.

• 8+ plus years of audit experience (internal or public) in the property and casualty insurance industry.
• Familiarity with statutory accounting principles is necessary.
• Tax experience specific to the insurance industry would be beneficial, but is not mandatory.
• Familiarity with insurance regulatory filings would be a plus.
• Desire a dynamic individual that is stimulated by new challenges.
• Strengths should include public speaking skills, simultaneously supervising multiple projects, business development skills, team player mentality, providing excellent client/customer service.
• Insurance industry deadlines will require additional time commitment during January – May.
• Our clients are located in eight states located in the Mid-Atlantic and Midwest regions of the U.S.
• Position includes overnight travel of approximately 20 – 30 days to client offices and corporate office.

“This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.”

The Carlisle Group has been retained to search for an Insurance Forms and Coverage Specialist. Our client is a regional, rate service organization located in the greater Albany, NY area. The company works with regional insurance companies in the Property & Casualty insurance marketplace.

The organization’s primary focus is to work with their clients to provide insurance products (forms, manual rules, and rates) that will allow these member companies to compete in the highly competitive insurance marketplace in New York and Pennsylvania. They prioritize delivering excellent customer service and support to their clients.

The organization provides support for Homeowners, Landlords Packages, BOP, Commercial Packages, Small Contractors, Umbrella, Dwelling Fire, Farmowners, and Inland Marine.

Insurance Forms and Coverage Specialist

The Insurance Forms and Coverage Specialist will work to research, develop and write property and casualty insurance forms for use in New York and Pennsylvania. In addition, the Insurance Forms and Coverage Specialist will be assigned other related tasks such as preparing filings for regulatory authorities and answering coverage questions.

Qualifications

• 5+ years of experience in the property & casualty insurance industry. Preference given to those with insurance forms, claims, or underwriting background.
• Bachelor’s degree is preferred.
• Strong understanding of policy coverage.
• Possess strong written and verbal communication skills.
• Able to work collaboratively.
• Advanced research and analytical skills.
• Utilize excellent time management and organizational skills.

“This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.”

VP of Sales and Marketing — Chambersburg, PA

(Contact: Travis Walker Email/Call: TWW@TCGRecruit.com / (717) 254-4839)

Role Summary — VP of Sales & Marketing

The Carlisle Group has been retained to find a VP of Sales and Marketing to join an innovator in tire, wheel, and wheel-end solutions for commercial trucking. In this role, you set the revenue plan, lead the team, and grow dealer, fleet, and OEM channels. As a result, customers see better safety, longer tire life, and stronger margins.

Impact — What You’ll Do

• Build a 3-year commercial plan with clear annual targets.

• Lead sales and marketing teams to raise win rates and retention.

• Grow share with fleets, dealers, and OEMs across key regions.

• Run account-based plays to speed cycles and lift conversion.

• Keep a healthy pipeline and accurate forecasts to protect margin.

• Modernize digital demand, web, and e-commerce to create more leads.

• Sharpen product stories for balancing, sealants, wheel systems, and safety tools.

• Partner with operations and service to improve customer experience.

• Visit customers and trade events; therefore, deepen executive relationships.

Must-Have Qualifications for VP Sales & Marketing

• Bachelor’s degree; MBA preferred.

• 10+ years leading B2B sales and marketing with channels and key accounts.

• Proven growth in transportation or industrial markets.

• CRM, marketing automation, and analytics skills; consistent forecasting.

• People-first leader who hires, coaches, and keeps strong teams.

• Clear communication with customers, distributors, and executives.

Nice-to-Have Skills

• Experience in wheel-end products or fleet solutions.

• Success with dealer, distributor, and OEM programs.

• ABM, SEO/SEM, content operations, and major trade events.

• Familiarity with TMC and OSHA maintenance practices.

Compensation & Benefits for VP Sales & Marketing

• Competitive base salary plus performance bonus.

• Medical, dental, and vision coverage.

• Retirement plan with company contribution.

• Paid time off, holidays, and parental leave.

• Learning and leadership development.

Location & Work Setting

• On-site in Chambersburg, PA.

• About 30% travel to customers, distributors, and events.

About Our Client

Our client builds fleet-tested products that help tires last longer and wheels stay safe. The lineup includes internal tire balancing media, tire sealants and wheel conditioners, steel wheel refinishing, lug indicators and retainers, and a wheel washer for aluminum and steel. In addition, a growing e-commerce channel and European distribution support global reach. As a result, customers experience measurable cost savings and safety gains.

Career Growth – VP Sales & Marketing Path

• Opportunity to scale into SVP/CCO scope with regional or P&L ownership.

• Executive coaching and strategic project work.

• Success measured by revenue growth, margin, enterprise penetration, and brand lift.

How We Hire for the VP of Sales & Marketing

• Introduction with Talent Acquisition to align on scope and expectations.

• Panel interviews with sales, marketing, operations, and finance.

• References and a clear offer with timeline.

• Short case: a 90-day plan with ABM and pipeline review.

Job Postings | Contact Us | LinkedIn

Resources: American Trucking Associations (ATA) | Technology & Maintenance Council (TMC) | FleetOwner Magazine | Tire Business | Heavy Duty Trucking (HDT)

Director of Specialized Market Growth

Our client is one of the largest groups of wholesalers, binding authorities, and MGA’s in North America, they serve P&C, Specialty, Life, and Employee Benefits with broad market access. They have $3.3B written premium operations with over 40,000 retail agency relationships nationwide, offer broad market access, technical expertise, and personalized service to meet the unique needs of clients and their customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in a related field, such as business administration, marketing or finance required.
• Must speak Cantonese or Mandarin fluently.
• Experience in Wholesale and related aspects of the insurance value chain with an emphasis on surplus lines markets.
• Proven track record of driving sales growth in the industry with a focus on utilizing technology and tech platforms.
• Experience with market expansion, leveraging technology to enter new markets or enhance sales efforts in existing markets.
• Knowledge of M&A processes and experience in identifying and evaluating potential opportunities.

As the Director of Specialized Market Growth, you will play a critical role in developing and executing strategic initiatives to drive revenue growth within the Chinese American specialized market and maximize business opportunities for this business community. You will directly lead and manage a team of transactional brokerage and contract binding sales professionals, providing guidance, support, and motivation to achieve individual and team targets. Your focus will be on driving new business acquisition, fostering client relationships, and expanding market share.

Leadership and Team Management:

• Lead and drive value proposition across the entire vertical connecting client needs with solutions.
• Directly lead and manage a team of brokers and production professionals, providing coaching, guidance, and performance feedback to drive individual and team success.
• Organize teams and align roles with strategic priorities.
• Set ambitious revenue targets, establish revenue quotas, and develop and communicate strategies to achieve and exceed targets.
• Foster a high-performance culture, promoting teamwork, collaboration, accountability and a customer-centric mindset among the team.
• Recruit, onboard, and develop top talent, ensuring the team is equipped with the skills and resources necessary to succeed.

Revenue Generation Strategy:

• Develop Strategic Plans to achieve Top Line Budget along with Total Existing and New Client Growth Plans/Strategies.
• Develop and execute a comprehensive revenue generation strategy, aligned with the company’s growth objectives and market opportunities.
• Identify and evaluate new business opportunities, market trends, and customer needs to drive product and service offerings.
• Market Expansion: utilize tech-enabled strategies provided by the Innovation Team to identify and evaluate new market and M&A opportunities.
• Collaborate with cross-functional teams, including marketing, product development, and operations, to align strategies and optimize sales efforts.
• Implement effective sales processes, methodologies, and tools to enhance efficiency, streamline workflows, and maximize sales productivity.

Client Acquisition and Relationship Management:

• Lead the team in acquiring new clients, building a robust pipeline, and converting leads to revenue-generating opportunities.
• Develop and nurture strategic client relationships, serving as a trusted advisor and understanding their unique needs and challenges.
• Collaborate with clients to identify growth opportunities, tailor solutions, and upsell additional services to drive revenue expansion.
• Ensure high levels of client satisfaction and maintain a strong customer retention rate by delivering exceptional service and support.

Sales Process Optimization:

• Establish clear performance metrics, key performance indicators (KPIs), and sales goals for the team.
• Regularly track, analyze, and report on sales performance, revenue metrics, and market trends.
• Provide insights and recommendations to senior management based on data-driven analysis to optimize revenue growth strategies.
• Implement sales forecasting and pipeline management processes to ensure accurate revenue projections and proactive decision-making.

Market Research and Competitive Analysis:

• Stay up-to-date with industry trends, targeted market dynamics, and competitor activities.
• Conduct market research and competitive analysis to identify opportunities, threats, and emerging trends that impact revenue growth.
• Translate market insights into actionable strategies and tactics to gain a competitive edge.

Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

• Strong leadership skills with experience in managing teams.
• Must be able to travel to all offices, client offices and events as needed.
• Self-motivated and driven.

Computer Skills:

• Demonstrated administrative computing skills, including Microsoft Office (MS Project, Visio, Word, Excel, and Power Point).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate stress due to regular deadlines and daily challenges. • High finger dexterity while typing documents and forms.
• Occasionally lift up to 20lbs.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is done in a temperature-controlled, non-smoking office.
• The noise level in the work environment is usually moderate.

Benefits & Perks:

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option
• Opportunities for Growth
• Parental Leave
• Generous time away

“This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.”

Summary: Our client is a leading development and innovation partner in the food and beverage industry, specializing in formulation, flavor creation, and proprietary ingredient systems! They offer end-to-end product development solutions that help bring cutting-edge, functional, and great-tasting products to market! We are looking for a commercially strategic Vice President of Sales & Marketing to drive both revenue growth and market positioning. This role combines sales execution with marketing leadership, ensuring alignment across brand, portfolio, and go-to-market strategy. The VP will lead a high-performing team, drive accountability, shape the company’s market presence, and contribute to enterprise-wide strategy, backed by a strong record of measurable results!

Location:

• Office location: Greater Chicago area
• Ability to travel up to 50%

Sales Leadership & Execution:

• Drive revenue growth and profitability with full commercial P&L ownership
• Lead, coach, and develop a high-performing sales team with clear accountability
• Ensure pipeline discipline, forecasting accuracy, and CRM excellence
• Build strong customer relationships through effective pricing, negotiations, and follow-through
• Implement value-based pricing strategies to maximize financial performance and customer satisfaction

Marketing Strategy & Brand Building:

• Define and execute marketing strategy aligned with growth goals and customer needs
• Develop tools, content, and programs to equip the commercial team for success
• Guide portfolio strategy, segmentation, and long-term growth opportunities
• Partner with R&D and sales to drive innovation-to-commercialization and successful product launches
• Oversee digital marketing, customer engagement campaigns, and industry events for maximum impact
• Represent the company as an industry thought leader to strengthen brand authority

Cross-Functional & Leadership Responsibilities:

• Align sales and marketing to deliver a unified commercial strategy
• Lead with operational discipline and strategic marketing vision
• Provide performance updates, KPI dashboards, and business reviews to executive leadership
• Serve as a key member of the executive team, contributing to enterprise strategy and long-range planning
• Collaborate on strategic partnerships, alliances, and M&A opportunities to drive growth
• Recruit, develop, and retain top commercial talent across sales and marketing
• Foster a performance-driven, collaborative culture across sales, marketing, R&D, and operation
• Mentor future senior leaders and build succession depth within the commercial organization

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field
• 12+ years of progressive B2B commercial leadership experience in sales and marketing, with a track record of driving revenue growth
• Proven ability to deliver revenue and margin growth while shaping long-term market positioning
• Experience building and leading high-performing, cross-functional commercial teams
• Hands-on sales management with CRM tools and pipeline discipline
• Strong strategic marketing skills, including brand development, portfolio strategy, go-to-market planning, and innovation launches
• Experience influencing enterprise-level stakeholders, including boards, investors, or senior leadership
• Familiarity with international markets and/or digital-first commercial strategies is a plus
• Excellent internal and external communication skills
• Proficient in Microsoft applications

Preferred Qualifications:

• MBA or advanced degree
• Experience in flavors, ingredients, food technology, or specialty chemicals industries strongly preferred

Salary Range: $250,000 – $300,000 + bonus opportunity. The company offers a comprehensive benefits package including medical, dental, vision, 401(k), generous company holidays, PTO, and sick time, and life and disability insurance.
*This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.

Our client is a global leader in the development of spice and herb extracts, natural colors, antioxidants and hop extracts for the food, beverage, nutritional and pharmaceutical markets! We have been retained to find a Senior Scientist – Color Innovation! The Senior Scientist will lead customer-focused color projects and drive applied color innovation research to create new products, processes, and applications that support business growth and new opportunities! This role is based in Kalamazoo, Michigan.

Essential Job Functions:

• Identify and execute strategic application and customer opportunities.

• Independently design, plan, and conduct experiments to support customer and application needs.

• Work autonomously while collaborating with colleagues to achieve business objectives.

• Recognized subject matter expert in natural color pigments, formulations, and applications in savory foods, including artificial dye replacement.

• Manage multiple sub-projects simultaneously, applying strong technical and functional knowledge.

• Maintain best-in-class documentation practices using PLM and LIMS systems.

• Prepare reports, customer visit summaries, and present research findings to internal and external stakeholders.

• Lead product development initiatives through Stage-Gate and customer-driven projects.

• Mentor and train junior staff, interns, and technicians; may manage team members.

• Troubleshoot product and process issues, resolve customer concerns, and develop tailored solutions.

• Apply food science expertise to expand color applications across diverse finished products.

Required:

• Master’s degree in a scientific discipline and 2–5 years of relevant industry experience, or an equivalent combination of education and industry experience.

• Proven track record in the development and commercialization of natural color formulations.

• Applications knowledge of natural colors, with expertise in at least one major savory food category (e.g., meats, alternative protein, sauces, dressings, seasonings, or snacks).

• Ability to travel 5–15%, including domestic and occasional international travel.
  

Our client is a dynamic physical security company. Their primary objective is to provide the best security available on the market to their clients. With a talented team, experienced in design, investigations, intelligence, bomb threat and blast mitigation, customer service, and installation, they strive to help defend against threats great and small.

They have developed a portfolio of unique physical security products to address the wide variety of threats developing in our modern world. While terrorism, hate and acts such as home invasions and burglary are nothing new, their ever-increasing frequency and sophistication is alarming. The days of retroactive security or no security at all are long past.

Our client has asked us to help them fill an important role on their team. They are looking for a Lead Installer to provide leadership and hands on work in the Cleveland, Akron and Canton areas. This person will Lead a crew of installers for a top securities company in the US.

Duties:

• Ability to work alone or as a team.
• Out-of-state travel for training and installation required.
• Install security laminate (film), security screens, and other security products in school districts and commercial buildings across.
• Read and interpret schematics, blueprints, and technical drawings to determine installation requirements.
• Install and troubleshoot mechanical hardware such as locks and hinges.
• Coordinate with project managers and clients to ensure successful installation and completion of projects.
• Provide on-site training and support customers on system operation and maintenance.
• Collaborate with team members to ensure efficient workflow and timely completion of installations.
• Conduct quality control inspections to ensure compliance with industry standards and customer specifications.
• Receive and approve incoming materials.

Skills:

• Proficient in measuring and mathematics.
• Strong understanding of schematics, blueprints, and technical drawings.
• Experience with window and door installation, knowledge of building construction.
• Proficient in the use of all power tools and saws.
• This position requires heavy lifting above head height, the use of power tools, and prolonged work on ladders.
• Previous experience as a service technician or field service role is preferred.

This is an excellent role and company that will provide growth and bonus opportunities.

The Carlisle Group has been retained by a law firm that is part of a multi-disciplinary group to search for a Managing Member to add to their team. This is a new growth opportunity. The law firm was established over 16 years ago and has senior partners with decades of experience. The firm specializes in law for both individuals and businesses. On the business law side, they specialize in entity formation, succession planning, contracts, tax advice, and commercial real estate. On the personal law side, they specialize in estate planning and administration, charitable planning, real estate, elder law, and special needs planning. There are two locations in PA (Lancaster area) and one location in NY. This role will be located at their headquarters office in Lancaster, PA.

Essential Duties & Responsibilities:

• Operations & Resources
  • Manage day-to-day operations of the law firm and technological needs.
  • Develop and monitor office policies and standard operating procedures (SOPs).
• Financial Management
  • Oversee budgeting, financial reporting, billing, and collections.
  • Ensure billing accuracy and timely communication with clients.
• Team Leadership
  • Recruit, onboard, and train legal staff, providing coaching and performance reviews.
  • Balance and assign caseloads for efficient team workflow.
• Client Relationship Management
  • Maintain and enhance client communication to ensure high-quality service.
  • Act as a client liaison, addressing concerns promptly.
• Compliance & Risk Management
  • Ensure firm compliance with legal, regulatory, and ethical standards.
  • Identify and mitigate risks, including malpractice and cybersecurity threats.
• Strategic Planning & Growth
  • Set goals and identify growth opportunities with ownership and directors.
  • Assist in marketing, client outreach, and networking efforts.
• Administrative & Operational Support
  • Oversee scheduling, document management, client intake, and workflow.
  • Manage key performance indicators (KPIs) to maintain firm targets.
• Client Services Excellence
  • Uphold faith-based principles in client service and address inquiries professionally.
  • Support legal team efforts in maintaining high client satisfaction.
• Business Law & Estate Law Expertise
  • Conduct legal research, draft documents, and represent clients in various proceedings.
  • Provide guidance on estate planning, trusts, and asset protection.
• Documentation & Quality Assurance
  • Maintain accurate case files and quality assurance processes.
  • Ensure documents comply with all relevant legal standards.
• Professional Development & Networking
  • Build and deepen client networks to grow the firm’s client portfolio.
  • Attend business meetings and training courses to stay current and support industry growth.
• Miscellaneous
  • Respond to phone calls, texts, and e-mails in a timely fashion.
  • Follow and adhere to Company policies, procedures, and guidelines.
  • Perform other administrative tasks and special projects assigned.

Experience (required):

• Juris Doctor (J.D.) degree from an accredited law school.
• Admission to the PA State Bar and in good standing.
• 5+ years of experience as an attorney.
• Strong understanding of estate and tax planning, trusts, wills, business law, elder law, real estate, and client service best practices.
• Excellent leadership, communication, and organizational skills.
• Analytical, legal research, and writing skills.
• Understand the importance of creating rapport, developing trust, and becoming a holistic advisor for clients and their families.
• Ability to thrive in a high-paced environment, requiring exceptional organizational skills, juggling client matters, and adhering to strict deadlines.
• Strong working knowledge of MS Office including Word, Excel, Outlook, PowerPoint, and Teams
• CRM software experience.

Experience (preferred):

• Management experience with a focus on supervising legal staff.
• Background in business development and marketing within legal services.
• Clio CRM experience.

The Carlisle Group has been retained by a law firm that is part of a multi-disciplinary planning group to search for an Associate Attorney to add to their team. The law firm was established over 16 years ago and has senior partners with decades of experience. The firm specializes in law for both individuals and businesses. On the business law side, they specialize in entity formation, succession planning, contracts, tax advice, and commercial real estate. On the personal law side, they specialize in estate planning and administration, charitable planning, real estate, elder law, and special needs planning. There are two established locations that this person will support for business and personal law clients in New York. This law firm also has 2 offices in PA. We are looking for a professional who lives in the greater Binghamton, NY area.

Essential Duties & Responsibilities:

• Business law duties include entity formation, succession planning, contracts, tax advice, and commercial real estate.
• Personal law duties include estate planning and administration, charitable planning, real estate, elder law, and special needs planning.
• Meet clients to understand their unique goals and assets.
• Be a trusted advisor to clients and build relationships.
• Grow the portfolio of clients.
• Deepen networks.
• Conduct legal research and analysis to ensure compliance with federal, state, and local laws and regulations.
• Represent clients in court proceedings, hearings, and negotiations, as necessary.
• Collaborate with other attorneys, paralegals, and support staff to effectively manage caseloads and meet client objectives.
• Conduct in-depth interviews to assess financial situations, family dynamics, and wishes for distribution of assets.
• Develop comprehensive estate plans, including wills, trusts, powers of attorney, and healthcare directives.
• Advise clients on tax implications, asset protection strategies, and charitable giving options.
• Review and update existing estate plans as needed.
• Draft and revise legal documents with accuracy and attention to detail.
• Ensure all documents comply with applicable state and federal laws.
• Explain complex legal concepts to clients in a clear and understandable manner.
• Obtain client signatures and witness documents as required.
• Cultivate and promote relationships with key business partners and foster and promote a culture of compliance.
• Collaborate with compliance personnel on relevant compliance related matters and identifying, developing, and implementing control enhancements and risk mitigation strategies.
• Maintain accurate and organized case files, documentation, and correspondence.
• Build and maintain strong client relationships through responsive communication and exceptional service.
• Respond to phone calls, texts, and e-mails in a timely fashion.
• Follow and adhere to Company policies, procedures, and guidelines.
• Willing to learn about the industry and help us maintain and grow our marketplace position.
• Attend business meetings and training as required.
• Perform other administrative tasks and special projects as assigned.

Experience (required):

• Juris Doctor (J.D.) degree from an accredited law school.
• Admission to the New York State Bar and in good standing.
• NY license.
• 2+ years of experience as an associate attorney.
• Analytical, legal research, and writing skills.
• Understand the importance of creating rapport, developing trust, and becoming a holistic advisor for clients and their families.
• Ability to thrive in a high-paced environment, requiring exceptional organizational skills, juggling client matters, and adhering to strict deadlines.
• Strong working knowledge of MS Office including Word, Excel, Outlook, PowerPoint, and Teams
• CRM software experience.

Experience (preferred):

• Understanding of estate and tax planning.
• Understanding of business planning.
• Understanding of elder law.
• Demonstrated the ability to lead and inspire a team to achieve operational excellence.
• Clio CRM experience.

“This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.”

Our client, has been at the top of their respected industry for over 30 years. They are a full service Mechanical Contractor and Metal Fabricator. They feel, time in market is what determines value. They take the necessary time up front to understand their clients needs so they can develop a plan that fits their unique needs, allowing them to apply their resources in the most cost-effective manner providing their clients with the greatest value.

They have retained our services to help them find a Virtual Design Tech to help support Engineers and Project Managers by using a CAD system to prepare detailed drawings for commercial and industrial HVAC plumbing and pipefitting systems. This role will utilize CAD system to create designs and drawings including 3D BIM modeling and laser scanning technology.

Requirements:

• AS degree or completion of a technical trade school in CAD, drafting or related field.
• Minimum 2 years work experience
• Solid understanding of drafting techniques and familiarity with engineering terminology
• Possesses mechanical aptitude with the ability to complete basic mathematical calculations.
• Working knowledge of HVAC, plumbing and pipefitting systems design
• Excellent communication skills (up, down, and outward). Comfortable making oral group presentations.
• Detailed-oriented with the ability to work and meet deadlines.

License/Certification Required

• Valid driver’s license and reliable transportation.

Chief Revenue Officer (CRO)

We have been retained to fill an important role within our client. They are an industry leader in surface care, maintenance, and restoration for commercial facilities. They specialize in preserving and enhancing surfaces—including stone, metal, wood, and carpet—while delivering exceptional service and innovative solutions to their clients. As they continue to expand, we are seeking a strategic and growth-driven Chief Revenue Officer (CRO) to lead their revenue generation efforts and drive sustainable business growth.

Role Summary

As the Chief Revenue Officer (CRO), you will be responsible for developing and executing a comprehensive revenue strategy across all business segments. You will oversee sales, marketing, business development, and account management to ensure revenue growth, customer retention, and market expansion. This role requires a data-driven leader with a deep understanding of B2B services, facilities management, and enterprise sales.

Key Responsibilities

Revenue Strategy & Growth

• Develop and implement a holistic revenue growth strategy that aligns with company objectives.
• Identify new market opportunities, verticals, and revenue streams to expand the company’s footprint.
• Lead pricing strategy, contract structuring, and revenue forecasting to maximize profitability.

Sales Leadership & Business Development

• Oversee and optimize the sales organization, ensuring high performance and accountability.
• Build and maintain relationships with enterprise clients, facility management companies, and commercial real estate leaders.
• Develop strategies to increase client retention and expand existing accounts.
• Guide business development efforts, including RFPs, strategic partnerships, and major account acquisition.

Marketing & Brand Growth

• Partner with marketing to strengthen brand awareness and position as a leader in the industry.
• Align sales and marketing efforts to generate high-quality leads and improve conversion rates.
• Leverage digital marketing, content strategy, and demand generation initiatives to enhance pipeline growth.

Operational & Financial Alignment

• Drive data-driven decision-making, leveraging KPIs, CRM analytics, and market trends.
• Align revenue operations with finance, operations, and service delivery teams to ensure efficiency and profitability.
• Implement best practices in sales enablement, forecasting, and customer experience optimization.

Key Qualifications

• 10+ years of executive leadership experience in revenue, sales, or business development roles.
• Proven record of building a team of vertical specialists that understand and Capture Enterprise Sales Strategy.
• Proven track record in B2B services, facility management, commercial cleaning, or adjacent industries.
• Deep expertise in enterprise sales, strategic partnerships, and client acquisition.
• Strong understanding of contract negotiation, pricing models, and revenue forecasting.
• Experience leading and scaling high-performance sales and marketing teams.
• Data-driven mindset with expertise in CRM tools, analytics, and sales enablement strategies.
• Exceptional communication and relationship-building skills at the C-suite level.

Our client is a dynamic physical security company. Their primary objective is to provide the best security available on the market to their clients. With a talented team, experienced in design, investigations, intelligence, bomb threat and blast mitigation, customer service, and installation, they strive to help defend against threats great and small.

They have developed a portfolio of unique physical security products to address the wide variety of threats developing in our modern world. While terrorism, hate and acts such as home invasions and burglary are nothing new, their ever-increasing frequency and sophistication is alarming. The days of retroactive security or no security at all are long past.

Our client has asked us to help them fill an important role on their team. They are looking for a Lead Installer to provide leadership and hands on work in the Jackson, Mississippi area. This person will Lead a crew of installers for a top securities company in the US.

Duties:

• Ability to work alone or as a team.
• Out-of-state travel for training and installation required.
• Install security laminate (film), security screens, and other security products in school districts and commercial buildings across.
• Read and interpret schematics, blueprints, and technical drawings to determine installation requirements.
• Install and troubleshoot mechanical hardware such as locks and hinges.
• Coordinate with project managers and clients to ensure successful installation and completion of projects.
• Provide on-site training and support customers on system operation and maintenance.
• Collaborate with team members to ensure efficient workflow and timely completion of installations.
• Conduct quality control inspections to ensure compliance with industry standards and customer specifications.
• Receive and approve incoming materials.

Skills:

• Proficient in measuring and mathematics.
• Strong understanding of schematics, blueprints, and technical drawings.
• Experience with window and door installation, knowledge of building construction.
• Proficient in the use of all power tools and saws.
• This position requires heavy lifting above head height, the use of power tools, and prolonged work on ladders.
• Previous experience as a service technician or field service role is preferred.

This is an excellent role and company that will provide growth and bonus opportunities.

The Carlisle Group’s services have been engaged to find a Vice President of Underwriting for Umbrella and Excess lines of business. Our client is an A+ Superior rated carrier by AM Best. Their headquarters is in the Midwest. This can be on site or a remote location opportunity with monthly travel required to the headquarters.

Position Summary:

The VP of Underwriting – Umbrella Lines of Business Officer is responsible for the development and execution of strategic level underwriting plans and objectives relating to the Commercial Umbrella and Excess line of business.

Primary Responsibilities:

• Underwrite, service, and manage a growing portfolio of Commercial Umbrella and Excess business while achieving growth and profitability targets.
• Lead, manage, and oversee Commercial Umbrella and Excess line of business, including the planning and achievement of underwriting goals in each program of business in collaboration with Program Managers.
• Fully utilize underwriting and pricing tools to analyze risks and properly document underwriting decisions.
• Establish and maintain relationships with all stakeholders both internally and externally.
• Collaborate with various departments including underwriting, claims, actuarial, regulatory compliance, and accounting.
• Collaborate with the Program Managers to determine the acceptability of offering Umbrella or Excess limits, and determine the most advantageous limit, condition, and pricing structure to fit the needs of the customer, keeping the company’s goals of profitable growth as the guiding principle.
• Be responsible for the Facultative placements either on a primary policy or umbrella/excess policy.
• Represent the company at line of business meetings with other subsidiary companies, reinsurers, or broker meetings.
• Ensure adherence to required compliance and best practice line of business standards including proper policy construction and file documentation.
• Serve as a strategic partner for local underwriting teams, offering technical expertise, providing training and needed resources.
• As the Line of Business Officer, develop forms, rates and conditions, and guidelines for the Commercial Umbrella and Excess programs.
• Participate in varying levels of long-term planning at the functional or organizational level.
• Responsible for planning, setting, and meeting financial targets or budgets within areas of oversight.
• Presents periodic performance reports and metrics to senior leadership.
• As a management representative, consistently acts in the best interest of the company and provides leadership and communication to actively promote the company’s mission, values, and culture.

Qualifications:

• Bachelor’s degree preferred; or equivalent experience.
• Minimum 8 years of experience with property and casualty underwriting in the Umbrella or Excess line of business.
• Preferred Umbrella or Excess line of business portfolio management experience.
• Prefer construction or energy programs experience.
• Knowledge of facultative reinsurance placement practices.
• Excellent verbal and written communication, as well as presentation skills.
• Strong attention to detail and excellent time management skills, with ability to timely and accurately organize, prioritize, and complete responsibilities.
• Strong knowledge of commercial underwriting processes, coverages, and best practices.
• Proven ability to exercise sound business judgment and decision-making skills.
• Strong analytical and problem-solving skills, with proven ability to make effective, data driven decisions.
• Proficient with Underwriting software, Microsoft Office Suite, or related software.

High Value Homeowners Underwriter

When you work for our client, you join a firm you can be proud of. Their ability to attract and retain some of the finest people in the Wholesale Industry speaks well of them and how they value their associates.
They have over $1 Billion in written premium throughout the United States. Our client is currently seeking a talented High Value Homeowners Underwriter to work from home.

Responsibilities

• Initiate, coordinate and quote new and renewal business with little or no supervision
• Determine coverage needs, prepare submissions for market and secure quotes
• Negotiate terms and coverage available with accessible markets
• Analyze, process and provide rating for premium and non-premium endorsements, including audits, cancellations & reinstatements
• Monitor accounts to ensure compliance with the company’s policies and procedure
• Possess and maintain an in-depth knowledge of underwriting guidelines, carrier appetite and state specific insurance laws/regulations
• Communicate with agents on underwriting issues including cancellations, declinations, exposure concerns, and inspection results

Education and Experience Requirements

• Broad knowledge of concepts and procedures related to commercial property and casualty insurance which is typically acquired through a bachelor’s degree in a related field or at least 2 years of wholesale or E&S related experience
• Must be able to understand and analyze necessary components of insurance policies
• Possess or obtain Property & Casualty Insurance license within 120 days of employment
• Proficient computer knowledge including all aspects of Microsoft Office
• Maintain and cultivate relationships with agents and insurance carriers
• Familiarity with multi-faceted systems including company rating websites, AIM & ImageRight
• Ability to effectively and independently manage complex workload while exhibiting very sound judgment
• Highly organized, able to multi-task, detail-oriented and possesses a sense of urgency
• Ability to work in a team environment is essential
• Maintain strong knowledge of the E & S market within the wholesale distribution channels

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics.
• Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming.
• Oral Communication – Listens and gets clarification; Responds well to questions.
• Written Communication – Presents numerical data effectively; Able to read and interpret written information.
• Teamwork – Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.
• Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition.
• Cost Consciousness – Contributes to profits and revenue.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or general education degree (GED) required. Prefer college degree or five years of related experience and/or training or equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents such as business reports, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and business correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to make independent decisions.

Computer Skills: To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.

Certificates, Licenses, Registrations: Insurance license preferred, but not required.

Other Qualifications

• Ability to problem-solve and deal with a variety of tasks in a fast-paced environment.
• Ability to develop productive relationships with peers and management and to demonstrate teamwork.
• Willingness and ability to travel to meet with customers and insurance carriers.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

“This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.”

Senior Personal Lines Underwriter/Broker

Great growing MGA/GA/Wholesale Agent with a lot of opportunities is looking for a talented Underwriter who is eager to grow professionally and achieve new levels.

Our client has a national footprint, many additional auto markets to place business and a spirit of growth for company, as well as, a desire to see their underwriters to succeed, this company has all the ingredients to meet their growth goals and yours too.

SUMMARY

This position is for an individual who has demonstrated a thorough understanding of the knowledge behind Property and Casualty underwriting and has broad knowledge of the insurance industry. This individual supports collaborative business relationships, elicits client understanding and insight to advise and make recommendations. The individual exercises discretion and independent judgment and understands that the main objective is to meet revenue goals and maintain profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reviews new and renewal business submissions for presentation to Company Underwriters and or entry in to Company underwriting portals.
• Reviews new and renewal business submissions and prepares quoting within their authority.
• Discusses quotes with producers.
• Supervises file maintenance.
• Prepares quotations and binders.
• Approves coverage forms for policy issuance.
• Approves notices of cancellation.
• Maintains suspense system for documentation follow-up, renewal solicitation, etc.
• Must have general knowledge of insurance accounting system. Experience with AIM preferred.
• Handles routine complaints or inquires.
• Makes the underwriter/broker or department manager aware of all problems, complaints, and deadlines.
• Reports to and follows general advice as provided by underwriter/broker or department manager
• Other duties may be assigned

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree (B.A.) from four-year college or university; or a minimum of four years related experience and/or training; or equivalent combination of education and experience.
• P&C license required
• Must have a thorough knowledge of the insurance contracts and coverage being underwritten in the department.

“This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.”

Underwriter/Broker

Great growing MGA/GA/Wholesale Agent with a lot of opportunities is looking for a talented Underwriter who is eager to grow professionally and achieve new levels.

Our client has a national footprint, many additional auto markets to place business and a spirit of growth for company, as well as, a desire to see their underwriters to succeed, this company has all the ingredients to meet their growth goals and yours too.

SUMMARY

This position is for an individual who has demonstrated a thorough understanding of the knowledge behind Property and Casualty underwriting and has broad knowledge of the insurance industry. This individual supports collaborative business relationships, elicits client understanding and insight to advise and make recommendations. The individual exercises discretion and independent judgment and understands that the main objective is to meet revenue goals and maintain profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reviews new and renewal business submissions for presentation to Company Underwriters and or entry in to Company underwriting portals.
• Reviews new and renewal business submissions and prepares quoting within their authority.
• Discusses quotes with producers.
• Supervises file maintenance.
• Prepares quotations and binders.
• Approves coverage forms for policy issuance.
• Approves notices of cancellation.
• Maintains suspense system for documentation follow-up, renewal solicitation, etc.
• Must have general knowledge of insurance accounting system. Experience with AIM preferred.
• Handles routine complaints or inquires
• Makes the underwriter/broker or department manager aware of all problems, complaints, and deadlines.
• Reports to and follows general advice as provided by underwriter/broker or department manager.
• Other duties may be assigned

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree (B.A.) from four-year college or university; or a minimum of four years related experience and/or training; or equivalent combination of education and experience.
• P&C license required
• Must have a thorough knowledge of the insurance contracts and coverage being underwritten in the department.

“This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.”

Head of Growth – East Region

Job Summary:

As the Head of Growth, you will play a critical role in developing and executing strategic initiatives to drive revenue growth and maximize business opportunities. You will directly lead and manage a team of transactional brokerage and contract binding sales professionals, providing guidance, support, and motivation to achieve individual and team targets. Your focus will be on driving new business acquisition, fostering client relationships, and expanding market share.

Responsibilities:

Leadership and Team Management:

• Lead and drive clients value proposition across the entire vertical connecting client needs with solutions.
• Directly lead and manage a team of professionals, providing coaching, guidance, and performance feedback to drive individual and team success.
• Set ambitious revenue targets, establish revenue quotas, and develop strategies to achieve and exceed targets.
• Foster a high-performance culture, promoting teamwork, collaboration, and a customer-centric mindset amongst the team.
• Recruit, onboard, and develop top talent, ensuring the team is equipped with the skills and resources necessary to succeed.

Revenue Generation Strategy:

• Develop Plans to achieve Top Line Budget along with Total Existing and New Client Growth Plans / Strategies.
• Develop and execute a comprehensive revenue generation strategy, aligned with the company’s growth objectives and market opportunities.
• Identify and evaluate new business opportunities, market trends, and customer needs to drive product and service offerings.
• Market Expansion: utilize tech-enabled strategies provided by the Innovation Team to identify and evaluate new market opportunities.
• Collaborate with cross-functional teams, including marketing, product development, and operations, to align strategies and optimize sales efforts.
• Implement effective sales processes, methodologies, and tools to enhance efficiency, streamline workflows, and maximize sales productivity.

Client Acquisition and Relationship Management:

• Lead the team in acquiring new clients, building a robust pipeline, and converting leads to revenue-generating opportunities.
• Develop and nurture strategic client relationships, serving as a trusted advisor and understanding their unique needs and challenges.
• Collaborate with clients to identify growth opportunities, tailor solutions, and upsell additional services to drive revenue expansion.
• Ensure high levels of client satisfaction and maintain a strong customer retention rate by delivering exceptional service and support.

Sales Process Optimization:

• Establish clear performance metrics, key performance indicators (KPIs), and sales goals for the team.
• Regularly track, analyze, and report on sales performance, revenue metrics, and market trends.
• Provide insights and recommendations to senior management based on data-driven analysis to optimize revenue growth strategies.
• Implement sales forecasting and pipeline management processes to ensure accurate revenue projections and proactive decision-making.

Market Research and Competitive Analysis:

• Stay up-to-date with industry trends, market dynamics, and competitor activities.
• Conduct market research and competitive analysis to identify opportunities, threats, and emerging trends that impact revenue growth.
• Translate market insights into actionable strategies and tactics to gain a competitive edge.

Competencies:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Bachelor’s degree in related fields, such as business administration, marketing or finance required.
• Experience in Wholesale and related aspects of the insurance value chain with an emphasis on surplus lines markets.
• Proven track record of driving sales growth in the industry with a focus on utilizing technology and tech platforms.
• Experience with market expansion, leveraging technology to enter new markets or enhance sales efforts in existing markets.
• Knowledge of M&A processes and experience in identifying and evaluating potential opportunities.
• Strong leadership skills with experience in managing teams.

Other:

Must be able to travel to all offices, client offices and events as needed.
Self-motivated and driven.

Computer Skills:
Demonstrated administrative computing skills, including Microsoft Office (MS Project, Visio, Word, Excel, and Power Point).

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Moderate stress due to regular deadlines and daily challenges.
• Occasionally lift to 20lbs.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work is done in a temperature-controlled, non-smoking office.
• The noise level in the work environment is usually moderate.

Benefits & Perks:

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option
• Opportunities for Growth
• Parental Leave
• Generous time away
• Annual bonus is up to one-third of base salary
• Medical, dental, vision, 401K, PTO, and other supplemental options.

The Carlisle Group has been retained by an insurance brokerage agency to search for a Regional Director of Sales. Our client was founded in 1973 and has been dedicated to providing customized insurance products and unparalleled service for over five decades. They offer personal, business, and group benefits insurance out of 10 offices in PA and NY.

They believe in the power of community, not just within their organization but also in the relationships they foster with their clients and the broader community. Their partnerships, built on trust and respect, are the cornerstone of their success, enabling them to work collaboratively with their customers, carriers, and colleagues.

Integrity is at the heart of everything they do. They consistently demonstrate sound moral and ethical principles, ensuring that their actions align with their values. As they continue to grow and evolve, they remain steadfast in their mission to serve with passion, uphold quality, and nurture the community and partnerships that define them.

This position will be located in the Shippensburg, PA area.

Position Overview:

The primary role as a Regional Sales Director in the Shippensburg office is to service the current book of business and develop new clients in the local area. You will drive revenue growth and ensure client satisfaction through effective sales strategies and working with account managers and other support staff.

This position reports to the Chief Growth Officer.

Advantages of becoming a Regional Sales Director with our client:

• Assume existing book of business.
• Grow your own book of business and be able to build your own sales team with the company there to support you.
• Carrier markets, agency services, and marketing teams are in place so that you can focus on growth. This company works with 80+ carriers.
• Enjoy a non-corporate, family business culture and a flexible work environment.
• Opportunity be become a firm partner.
• Multiple revenue streams for compensation.
• Salary
• Annual bonus
• Monthly commission on new business
• Generous benefits package.

Requirements:

• 3+ years of experience as a P&C insurance sales professional. Prefer 5+ years of experience. Preference given to candidates with both commercial and personal P&C insurance sales experience.
• Bachelor’s degree is preferred but not required.
• Active PA P&C insurance license.
• Commutable to the office in Shippensburg, PA.
• Ability to service and retain the current book of business and desire to grow business in the Southcentral PA area. Demonstrated business development success.
• Ability to maintain and update their CRM system.
• Possess outstanding written and verbal communication skills.

Our client is a global leader in premium natural ingredients, with roots tracing back to the 19th century. Renowned for their expertise in vanilla, cinnamon, and other fine spices, they operate across Europe, the U.S., Madagascar, and Indonesia. With a strong commitment to ethical and sustainable sourcing, they hold certifications such as Fairtrade, Organic, and Rainforest Alliance. Their broad portfolio serves the flavor and fragrance industries worldwide.

They’re now looking for a Sales Support & Logistics Specialist to join their North American team. In this vital, customer-facing role, you’ll manage the full lifecycle of customer orders, from entry through invoicing and payment, ensuring a smooth, high-quality experience. You’ll collaborate closely with Finance, Supply Chain, Purchasing, and Sales teams, while also building lasting relationships with both domestic and international clients.

Key Responsibilities:

• Order Management: Handle the full order cycle, ensuring accuracy in pricing, terms, and delivery, while using ERP systems.

• Customer Support: Act as the main point of contact for order updates, complaints, and inquiries.

• Cross-Functional Collaboration: Work with internal departments and logistics partners to ensure timely fulfillment.

• Data & Reporting: Maintain customer/order data, track performance metrics, and suggest improvements.

• Team Contribution: Provide backup support, join training, and contribute to workplace safety and inclusivity.

Qualifications:

• Bachelor’s degree in Business or a related field.

• Minimum 5 years of B2B customer service or order management experience (industry experience in flavors/fragrances or food ingredients is a plus).

• Knowledge of order-to-cash processes and logistics; import/export experience preferred.

• Proficiency in ERP systems and Microsoft Office.

• Strong communication, organization, and problem-solving skills.

• Customer-focused, adaptable, and a collaborative team player.

• Ability to travel 10%.

Pay: $65-70/hour

The Carlisle Group is currently recruiting for a Pharmacist for a great retailer in the Cumberland, Maryland area.

This pharmacist will work in an environment averaging around 2,000 scripts per week, with multiple pharmacists in-store to support. They offer several scheduling options over a 36-hour work-week.

The pharmacy is generally open 9am-9pm Mon-Fri, 9am-7pm on Saturdays and 9am-5pm on Sundays.

Our client offers a competitive compensation and benefits package, and a $10K sign-on bonus for this location. They will also provide relocation assistance, and licensing assistance if you are not currently licensed in Maryland.

We are open to any level of pharmacist experience!

Urban Greens Food Co-op, a consumer-owned grocery store located in Providence, Rhode Island, seeks a General Manager (GM) to oversee store operations.

The GM position represents an exciting opportunity to lead the only consumer-owned grocery store in Providence. The diversity of the surrounding population–as well as the current lack of local food choices in retail groceries in Rhode Island–positions the Co-op to take on a leading role within the state by increasing the availability of both local and culturally diverse foods.

Overview

Guided by Urban Greens’ mission and reporting to the Board of Directors, the GM is responsible for the leadership and management of the Co-op’s retail grocery operation.

Responsibilities:

The GM is responsible for the implementation of store operations in a way that successfully achieves the mission of Urban Greens in a fiscally sustainable manner, and provides direction and execution in the following areas, including but not limited to:

• Financial Accountability & Business Planning
• Store Operations
• Building and Leading a Team
• Marketing & Member-Owner Relations

Required Qualifications:

• Financial Management & Reporting: Experience with bottom-line accountability including strong budgeting and financial skills, managing operating capital, and financial reporting.
• Retail Grocery Experience: A minimum of 5 years of experience in retail food store and/or food distribution management. Familiarity with food safety standards and key industry metrics.
• Managing People: Makes good hiring decisions. Evaluates, inspires, recognizes, delegates work and provides feedback and timely coaching and guidance. Experience managing management level employees.
• Strategic Thinking: Extensive experience in strategic planning. Thinks conceptually, imaginatively, and systematically about success.
• Track Record of Success: Prior work experience indicates several successful initiatives of the same scope as needed at Urban Greens including experience operating a business in a diverse, urban environment.
• Building and Leading Teams: Integrity, vision, and collaborative leadership skills. Experienced in task delegation and building relationships with team members. Able to create a climate of trust.
• Problem Solving: Accurately diagnoses root causes of issues and correctly identifies appropriate resolution.
• Adaptability: Resilient and keeps moving forward in the face of challenges or new information.
• Accountability: Is willing and able to hold people accountable for success and is willing to be held accountable.
• Self-motivated: A proactive, energetic leader who is motivated by success and able to identify opportunities and challenges.
• Communication Skills: Excellent verbal and written communication skills

Highly Desired Qualifications:

• Cooperative Management Experience
• Business Planning
• Courage
• Self-awareness
• Values Outside Expertise
• Commitment to food justice, food sovereignty, and sustainability.
• Proficiency with POS software, specifically ECRS or similar.
• Extensive knowledge of MS Office/Google Docs, CRM, social media, and QuickBooks.

About Urban Greens and Providence, Rhode Island

Urban Greens Food Co-op is a vibrant young store with the ultimate goals of increasing access to healthy and affordable food for the Providence community, and strengthening the local food system in Rhode Island. The Co-op opened in the summer of 2019 and now has over 3,000 member-owners with annual sales of over $5 million. We are excited every day to serve an incredibly diverse and food-conscious city and state.

Store Basics:

*8000 sq ft footprint: 4900 sq ft retail

*Anchor tenant in mixed-use development

*3,500+ current members-owners

*5-time winner of Rhode Island Monthly’s Best Local Market Providence (2021-2025)

About Providence:

Providence is a small, vibrant, quirky city in the littlest state of the union. Though its scale and size make it easy to navigate and live in (often giving it a small-town feel), Providence has a rich and diverse culture, with many of the attributes often found in much larger cities. You can drive 20 minutes out of Providence and reach farms and orchards, rivers and ponds for paddling, and wooded state parks for hiking. Bike paths link Providence to many other areas of the state, and a 30–40-minute drive gets you to some of the best beaches and most beautiful coastline in New England. For longer jaunts to bigger cities, Boston is an hour, and New York City is 3 hours away. https://www.visitrhodeisland.com/

Named by CNN as America’s most artsy city, Providence is home to some great institutions and traditions in a number of areas:

* Artistic (Trinity Rep Theater, WaterFire, the RISD Museum, PVDFest, AS22o)

* Academic (Rhode Island School of Design, Brown University, Providence College)

* Cultural (Providence is home to many residents of Central/South American, West African, Southeast Asian, Caribbean, Portuguese, Italian, and Cape Verdean descent, with ethnic heritage festivals, feasts and celebrations all summer long and throughout the city)

* Culinary (Johnson & Wales Culinary School, incredible restaurants, food trucks and farmers markets)

* Urban Agriculture and Local Food (Southside Community Land Trust, Farm Fresh RI)

All applicants will be considered without regards to race, color, national origin, religion, sexual orientation, sex, marital or parental status, disability, gender identity or expression, age, or any other basis prohibited by law.

As an equal opportunity employer, Urban Greens Co-op Market strongly encourages individuals from traditionally underrepresented demographics to apply.

“This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.”

We’ve been retained by a global leader in ingredients and flavors to identify a talented Plant Manager to lead the launch and operations of a brand-new manufacturing facility in the Greater Chicago Area! This is a high-impact role responsible for overseeing construction, assembling and developing a high-performing operations team, and ensuring the site meets critical safety, quality, cost, and performance objectives.

Location: Greater Chicago Area (Hybrid)
Travel: ~25%

Essential Job Functions:

• Oversee the construction and commissioning of the plant in partnership with corporate project teams
• Lead the installation and qualification of production equipment and internal logistics
• Hire, onboard, and manage a local operations team (production, logistics, maintenance)
• Guarantee operational KPIs: safety, quality, cost, service level
• Establish local procedures and align with global production and quality standards
• Coordinate with R&D, Supply Chain, and Quality functions
• Manage local suppliers and service providers
• Drive continuous improvement initiatives (Lean, Kaizen)
• Report plant performance and risks to headquarters

Requirements:

• Bachelor’s degree in Engineering, Industrial Management, or related field
• Minimum of 10 years’ experience in plant or operations management
• Experience in flavor manufacturing is required
• Proven leadership experience and excellent team-building skills
• Experience with ERP systems
• Ability to multi-task, prioritize and manage time effectively
• Proven management of high-paced responsiveness and communication with representatives throughout the company
• Excellent oral and written communication skills
• Strong strategic planning and analytical skills
• Fluent in English

Base salary range of $140,000 – $160,000 based on years of experience and bonus opportunity based on performance. Other benefits include medical/dental insurance, life insurance, disability insurance, 401(k) plan, paid company holidays, and paid time off. This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.

Join Our Team as General Manager
Flatbush Food Co-op – Brooklyn, NY

Are you a visionary leader passionate about food justice, sustainability, and cooperative values? Flatbush Food Co-op is seeking an experienced, community-driven General Manager (GM) to lead our thriving, community-owned natural foods store in the heart of Brooklyn.

As General Manager, you will work closely with a committed Board of Directors and a dedicated staff to guide the Co-op into its next phase of growth and impact. This is an exceptional opportunity to lead a mission-driven business that supports food access, equity, and sustainability while honoring the diverse voices of our vibrant community.

About Flatbush Food Co-op

Founded by and for the community, Flatbush Food Co-op is a cooperative grocery store offering high-quality, natural, organic, and ethically sourced products. We are proud to be rooted in social responsibility, environmental sustainability, and inclusivity. As a democratically governed, member-owned organization, we are committed to meeting the needs of our owners and the broader Flatbush neighborhood. Flatbush Food Co-op exists so that people in our community have a thriving cooperatively owned retail business providing:

• Products and services that promote personal and environmental well being
• Organic and natural
• Produced using sustainable agricultural practices
• Produced in ways that treat workers fairly and ethically
• Opportunities for varying levels of participation by our members
• A work environment that involves and empowers employees
• A positive, respectful shopping environment that is accessible to all
• Education about cooperation, health, nutrition and environmental issues

Position Summary

The General Manager (GM) is responsible for the strategic and operational leadership of the Co-op, ensuring it remains financially healthy, operationally excellent, and aligned with its core mission. The GM will report directly to the Board of Directors and work in partnership with department managers, staff, and community stakeholders.

Key Responsibilities

• Lead all store operations, including merchandising, finance, HR, facilities, purchasing, and customer service
• Develop and implement strategic plans in alignment with Board goals and the Co-op’s Ends Policies
• Foster an inclusive, anti-racist workplace culture that values staff development and wellbeing
• Ensure financial performance through effective budgeting, forecasting, and reporting
• Engage with Co-op owners and the broader community to grow membership and support
• Collaborate with the Board of Directors using a Policy Governance model
• Champion cooperative principles, food access, sustainability, and community involvement

Qualifications

Required:

• Proven leadership experience in retail grocery, cooperative, or mission-driven business environments
• Strong financial management skills with experience overseeing budgets and operational performance
• Demonstrated commitment to equity, diversity, inclusion, and anti-racism
• Excellent communication, team-building, and people management abilities
• Experience working with or reporting to a Board of Directors
• Proficiency in retail systems and technology platforms
• Ability to work flexible hours, including evenings and weekends as needed

Highly Desired:

• Experience in natural foods retail or community-focused organizations
• Bilingual (especially English/Spanish or languages spoken in Flatbush)
• Familiarity with NYC labor, health, and safety laws
• Background in human resources and labor relations
• Experience with cooperative governance or Policy Governance
• Advanced degree in business, nonprofit management, or a related field

Compensation and Benefits

We offer a competitive salary of $165-190K base commensurate with experience, along with a comprehensive benefits package. Details will be shared with qualified applicants during the interview process.

How to Apply

Please submit a resume and cover letter outlining your qualifications and interest in the role to bcm@www.tcgrecruit.com. Applications will be reviewed on a rolling basis until the position is filled.

Flatbush Food Co-op is an equal opportunity employer. We strongly encourage applications from people of color, women, LGBTQ+ individuals, immigrants, and others who reflect the diversity of our community.

“This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.”

General Manager

Location: Littleton, NH
Industry: Grocery Retail / Consumer Goods / Cooperative Sector
Organization Type: Community-Owned Food Co-op
Employment Type: Full-Time | Executive Level
Reports to: Board of Directors
Salary Range: $130-$150K base
“This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.”

About the Opportunity

Littleton Food Co-op, a thriving $20 million community-owned grocery business in Northern New Hampshire, is seeking a strategic, mission-aligned General Manager to lead the co-op into its next chapter of growth and innovation. The co-op serves as a vital retail hub and civic institution—offering high-quality local foods, championing sustainability, and providing meaningful economic impact in the region.

This role offers a rare opportunity for a seasoned leader to guide a financially healthy, locally beloved business while contributing to a values-driven organizational mission in a vibrant, small-town setting.

Key Responsibilities

The General Manager is responsible for the strategic direction, operational leadership, and financial stewardship of the co-op. Specific responsibilities include:

• Oversee daily operations, financial management, and strategic planning for a $20M+ enterprise
• Lead and support a capable, experienced management team to ensure departmental performance and accountability
• Maintain a strong, collaborative relationship with the Board of Directors through regular reporting and strategic dialogue
• Ensure high standards of customer experience, merchandising, and store presentation
• Uphold the co-op’s mission, vision, and values, while continuously exploring opportunities for innovation and growth
• Build and sustain strong relationships with staff, member-owners, local producers, and the broader community
• Represent the co-op publicly and serve as a visible, trusted leader in Littleton and the surrounding area

Qualifications

Required Qualifications:

• Senior leadership experience in grocery retail, natural foods, cooperatives, or mission-based organizations
• Demonstrated ability to manage financial operations, develop and lead teams, and drive organizational performance
• Strong communication skills with the ability to engage effectively with staff, a governing board, and the public
• Commitment to community involvement and cooperative values
• Familiarity with rural or small-town markets and the ability to connect authentically with diverse stakeholders

Preferred Qualifications:

• Experience in cooperative business models and governance
• Background in sustainability, local food systems, or community economic development
• Experience leading through growth, expansion, or organizational transition

Why Join Littleton Food Co-op

• Financial Strength: The co-op is in a strong fiscal position, with a solid leadership team and loyal membership (73% of sales are to members)
• Community Impact: As a cornerstone of the Littleton community, the co-op sponsors cultural events, supports local farmers, and serves as a social hub
• Growth Potential: The Board is open to long-term growth opportunities, including off-site production facilities and a potential second location

Location: Littleton offers four-season outdoor recreation, an active arts scene, and a balance of progressive values and small-town character

The Carlisle Group is currently recruiting for multiple Pharmacists for a great retailer supporting the York, Lancaster, and Harrisburg PA area.

This pharmacist will work in an environment averaging around 1,500-2000 scripts per week, with multiple pharmacists in-store to support. They offer several scheduling options over a 36-40 hour work-week.

Our client offers a competitive compensation and benefits package.

We are open to any level of pharmacist experience!

Pay range: $65hr-$70hr

This compensation range reflects the company’s expectations for this position at the time of posting. Actual pay will be determined based on factors such as relevant experience, alignment with role responsibilities, education, demonstrated skills, and performance during the interview process.

Pay $65-70/hour

The Carlisle Group is currently recruiting for a Pharmacist for a great retailer in the Altoona, PA area.

This pharmacist will work in an environment averaging around 1,900 scripts per week, with multiple pharmacists in-store to support. They offer several scheduling options over a 36-hour work-week.

The pharmacy is generally open 9am-9pm Mon-Fri, 9am-7pm on Saturdays and 9am-5pm on Sundays.

Our client offers a competitive compensation and benefits package. They will also provide relocation assistance, and licensing assistance.

We are open to any level of pharmacist experience!

Pay $65-70/hour

The Carlisle Group is currently recruiting for a Pharmacist for a great retailer in the Chambersburg, PA area.

This pharmacist will work in an environment averaging around 1,900 scripts per week, with multiple pharmacists in-store to support. They offer several scheduling options over a 36-hour work-week.

The pharmacy is generally open 9am-9pm Mon-Fri, 9am-7pm on Saturdays and 9am-5pm on Sundays.

Our client offers a competitive compensation and benefits package. They will also provide relocation assistance, and licensing assistance.

We are open to any level of pharmacist experience!